You’re looking at a live demo with sample data.This is exactly what you’ll see once Geni is answering your phone.Start your 14-day free trial →
Watch how it worksYour dashboardWhat needs you, your numbers for the period, and the charts.
Needs your attention 4
Handle these and you're caught up.
1 appointment today
- 1 urgent messageNo hot water and a gas smell near the heater. Asked for a call back as soon as possible.Call back
- 2 messages to call backDana Okafor, Tom AlvarezOpen inbox
- 2 new voicemailsTranscribed and waiting for you.Listen
- Geni couldn't answer 1 question“Do you install water softeners?” Answer once and she'll know it next time.Teach her
Calls answered
16%
290
12 spam screened out
Appointments booked
17%
105
36% of calls
Booked work
17%
$39,900
at $380 a job
After-hours calls
16%
78
answered while you were closed
BookedOther calls
How calls ended
What Geni did for each caller.
290
calls
- Booked36%105
- Message taken24%70
- Put through9%26
- Question answered27%77
- Spam screened4%12
Busiest hours
Peak around 9am.
290of 400
Recent activity
Calls, bookings, messages and voicemails.
- Call from Sam Rivera1h agoWater heater leaking badly; booked for tomorrow at 7:00 AM at 44 Willow Street.
- Message from Carlos Ruiz2h agoNo hot water and a gas smell near the heater. Asked for a call back as soon as possible.
- Voicemail from (512) 555-88202h agoHi, this is Janet on Maple Drive. The toilet upstairs keeps running and the shut-off valve is stuck. Could someone call me back? 512 555 8820. Thanks.
- Call from Dana Okafor3h agoWants a quote for re-piping a 1960s house; asked for a callback this afternoon.
- Chat from Website visitor4h agoAsked about drain clearing and the $95 callout; booked Thursday 2:00 PM.
- Call from Mike Chen5h agoBurst pipe in the basement; Geni put him straight through to the on-call phone.
- Call from Priya Nair9h agoAsked whether we service tankless water heaters and our service area. Answered both.